It is with much pleasure that we write this letter.
As the first 3 month anniversary in our new home approaches, I would like to take this opportunity to thank you and your entire staff for the outstanding quality and craftsmanship put into the construction of our home.
We do not have the words to adequately tell you how much we enjoyed the building process. This was our first experience with your company, so we didn’t know precisely what to expect. Everyone we have dealt with, from design and construction, has been exceptional.
Your staff’s understanding and professionalism throughout this process has been outstanding. With their help, this has been a great experience. Your company have excellent contractors and they have demonstrated their skills on my home. The fact that this home was completed before time and done properly is the only way to run a business.
We cannot be more pleased with our new home. The experience and competence with which everyone went about constructing the house and the professionalism they showed made what might have been a difficult transition a delight.
The personal concern for our family and the attention to detail met all our expectations and can be credited to your competent foreman John Whitchurch. John was the answer to our dreams. Not only was he always accessible any time of the day; he helped guide me personally through those sometimes trying moments when I thought we would never see the end. His calmness was welcoming during the stressful job of building a home and his attention to detail and his focus to the construction of our home is a true credit to your company. Deadlines were met and work was carried out according to schedule, and in a most professional way. The quality built into the house reflects the character and workmanship of both us and your employees.
The job of selecting plumbing and electrical fixtures, and tiles was a pleasure. We were most impressed by your suppliers who were all very patient and helpful. The finished product speaks for itself. All of your staff have performed with great professionalism, knowledge, talent in their field, and respect towards us and our family.
Needless to say we are very happy with our home, your organization, and our experience. We have told many acquaintances of our positive experience and how happy we are that we chose McLachlan Special Projects as our premium builder. We would be truly honoured to highly recommend any of your staff and your business for perspective clients and would gladly open our home for them to see the quality and pride of your construction.