Dear “Team Brad”
I needed to write an email of Thanks!… for my beautiful “Elandra on Dandelion”
I started to shop around with other builders before committing myself. I had interest in Ausbuild home, but I truly loved the Elandra design & wanted my house to be exactly like 19 Ginger Crescent. Glenn contacted me & introduced Mark who helped me finally sign a contract (on my birthday) October 25th 2010.The process went well with Mark, adding many variations, upgrades & flipping the rear aspect of the house to suite my block, it was an uncomplicated process.
When the Xmas break & Industry shut down was over, we were ready to get things started. I asked Mark to suggest a “Female Friendly” construction supervisor, one that could put up with my endless questions & ignorance about the process. He mentioned a perfect man… John Whitchurch. How lucky was I to have a such a fantastic supervisor allocated to building my house!! from day one, I felt we were going to work well together & we did. John was faced with a few panicky moments & stressed out phone calls from me, but he took them calmly & said relax, everything will be fine…and they always were.
The slab went down March 10th & it was full steam ahead, Things happened so fast it was amazing to watch. It was also hard to keep up with photographing all the developments, so exciting! A 9 week build, truly fantastic, Thank you. We all know about the dramas we had with Mortgage Ezy, how difficult it was for them to start the payments & how impossible it was to get that Final payment.
BUT… the experience I had with McLachlan Special Projects was FANTASTIC! The tradesmen I met were.. Sam, Andrew, Big Al, Gratton and the Brick layer were all approachable & did an amazing job!
The administration team (who I dealt with) Sophie & Angela were an absolute delight! What amazing, efficient & funny, funny girls they are. Sophie’s hilarious emails always made me chuckle! She rescued me with Zente Kitchen drama, sorted in one day!! And Angela, hear that tigress roar, her full blazing colors came out a week or so ago when dealing with Mortgage Ezy…OMG… watch out everyone, no messing around with that woman! Both girls moved mountains for me, when needed, they excel at their jobs Brad!
I need you to know how very happy I am, my visions have come to life & I’m actually now living it!!
Thank you, thank you, thank you everybody, 100% satisfied customer here. My rating for you guys is 5 star,
10 out of 10!
I will be recommending your company to anyone who will listen.